SHIPMENTS

We only ship in the European Union and United Kingdom. The shipping is free and planned within 4 WORKING DAYS.

UK & IRELAND EXTRA CHARGE

All the orders to the UK and Ireland will be charged 15% OF THE TOTAL AMOUNT of the order.

EXCHANGES
Can I exchange my products?
No, we do not offer product exchanges, you can only make a return and place a new order.


RETURNS
You can return any product you don't like within 14 days from the date of receipt.

Remember: return shipping costs are at your charge. How to make a return?

1 Send us an email at info@eroke.it

- indicate the article you want to return and specify why.
- wait for our approval.
Without approval we will not refund you.

2 Return the article

- use your own carrier and send the item to the address we will give you.

Remember that returns will only be accepted if they comply with the following requirements:

- garments that have not been washed or used in any way.
- garments that are in the exact condition as when purchased, with the original label attached.

If a returned article does not comply with these requirements, we will not refund you.

*Don't forget to put inside the package a copy of your order or write something which can help us 
identify it.

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